What is normal?
Most posted transactions appear within a few hours to around 18 hours. Some banks update several times a day and others update once a day. Pending transactions are excluded by default. A card payment can therefore be visible in your banking app before it is eligible to sync. On a new Australian bank connection, Fiskil can make the most recent 90 days available before it finishes collecting the full history. Recent transactions can sync while older records are still being fetched. When full history becomes available, eligible enabled syncs configured for older dates catch up automatically. Check the sync’s start date and Activity Feed before resetting the connection. Uploaded statements arrive differently. An existing Documents sync can pick up newly confirmed rows even when their transaction dates are outside its normal incremental window, but not before its Data From Date. Check the file’s extraction status and any direction hold. See Documents for the catch-up limit and recovery guidance.What to check
1
Confirm the transaction has posted
Open your banking app and check that the transaction is settled or posted, not pending. See Pending transactions if it has not settled.
2
Check the connection
Open Connections. Reconnect a Disconnected connection, complete any Pending MFA request, or use Retry when a new connection is Stuck.
3
Check the sync
Open the sync and review its Activity Feed. Follow the recovery action when it shows Needs attention. A Waiting sync remains scheduled and retries automatically.
4
Run Sync Now once
Use Sync Now to process data that is already available. Repeated clicks do not make the bank publish data sooner and do not start duplicate runs.
Refreshing a connection or running a sync pulls the latest data available to Redbark. It does not call your bank and ask it to settle or publish a transaction.