Skip to main content
Redbark deduplicates posted transactions using the transaction ID supplied by the bank or connection provider. Check the following before contacting support.

​
What to check

  1. Pending transactions: open the sync’s Settings. When Include pending transactions is enabled, a bank can give the settled transaction a new ID and create a second destination record.
  2. Other import paths: check whether the same account is also being imported manually, through another tool, or into the same destination through another sync.
  3. The affected destination: confirm whether both copies are in the same spreadsheet, database, budget, or webhook consumer.
  4. The Activity Feed: check whether the latest run reports records as added or deduplicated.
If the duplicates remain unexplained, contact support with the affected account, destination, dates, and descriptions of two example records. Do not include passwords, tokens, or full account numbers. See Pending transactions for why temporary and settled records cannot always be matched.