Report types
What goes into a report:
- Only accepted balances. A statement balance still marked To check is left out. See Money.
- Only settled transactions. Pending transactions are never reported.
- Transfers between the client’s own accounts are left out of spending and income.
- Bank accounts are listed first, then accounts from statements.
Making a report
1
Start a new report
Go to Reports and select New report, or select one of the three report cards. On a client, you can also choose Export a report from the … menu, or New report on the client’s Reports tab.
2
Choose the report and the client
Pick the report, then search for and choose the Client.
3
Choose the date or period
A Balance summary needs an As at date. The other two need a From and To date.
4
Choose the format
Pick PDF or CSV, then select Export.
Date rules
- No date can be after today.
- A period can cover at most two years.
- Dates are calendar days in Sydney time.
Formats
- PDF: set on your firm’s letterhead, with your logo, your brand colour as an accent, your email and your portal address. See Branding.
- CSV: one row per account, or one row per transaction for a period report.
Viewing a report
Opening a report never downloads it. It opens in the viewer:- The details are on the left: client, report, date or period, format, when it was created and who made it.
- The pages are on the right, with page and zoom controls. A CSV shows as a table.
- Use the arrows to move to the previous or next report in the list.
- Press Escape or select Close to go back to the list.
Downloading a report
Select Download in the viewer, or choose Download from a report’s menu in the list.Deleting a report
1
Find the report
Open the report, or open its menu in the list.
2
Delete it
Choose Delete report (or Delete from the list menu) and confirm.
Reports page and client Reports tab
- The Reports page shows Recent exports for every client. Show them as a Table or Gallery, and use Search exports to find one by report, client or period.
- A client’s Reports tab shows only that client’s reports, with New report to make another.
An archived client can’t have new reports made. Reports made before the client was archived stay.

