> ## Documentation Index
> Fetch the complete documentation index at: https://redbark.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing

> Your plan, free trial, client limit and subscription.

Advisor has one plan. Go to **Settings**, then **Billing**.

> [!NOTE]
>
> Only admins can see and change billing. Members see a short notice instead.

## The plan

* **Plan**: Redbark Advisor
* **Price**: A\$199 a month, including GST
* **Clients**: up to 20 active clients
* **Free trial**: 30 days

The Billing page shows your plan, price, how many of your 20 clients you use, and your status.

## Free trial

* The trial starts when your firm is made and lasts 30 days.
* No card is needed until you subscribe.
* During the trial, Advisor works in full, including the 20 client limit.
* The sidebar shows **Free trial, day N of 30**. Admins see **Subscribe** beside it.

## Subscribe

**1. Open Billing**

Go to **Settings**, then **Billing**.

**2. Start your subscription**

Select **Subscribe for A\$199 a month**.

**3. Pay**

Enter your card details in Stripe's secure checkout.

If you subscribe during your trial, billing starts when the trial ends.

If the page says **Stripe is confirming your subscription**, refresh it in a moment.

## Manage billing

Select **Manage billing** to change your card, see invoices or cancel in Stripe.

If you cancel, your plan runs to the end of the period you paid for.

## Client limit

Your plan includes up to 20 active clients.

* Removed clients don't count. See [Remove a client](https://redbark.com/docs/advisor/clients.md#remove-a-client).
* At 20 active clients, you can't add another. Inviting and sending checklists still work.
* To add more, remove a client or contact [support@redbark.com](mailto:support@redbark.com).

## Without a subscription

When the trial ends and your firm has no subscription, your firm can still:

* Sign in and see everything
* Set up branding, the team and checklists
* Message clients and review their items

Your firm can't:

* Add clients
* Invite clients, resend invites or copy invite links
* Send checklists or add items to a client's checklist

Nothing is deleted. Subscribe to start again.

## Failed payments

If a payment fails, the page shows **The last payment did not go through**. Stripe tries the card again, and you can keep using Advisor as usual. Update your card in **Manage billing**.

If the retries run out, the subscription ends and your firm works as described in [Without a subscription](#without-a-subscription).


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